Dear USC: Stop being such money grubbing jerks!
Seriously, USC, I’m a poor grad student and you have a $3.7 billion endowment. How can you justify charging me $15 per electronic transcript, which requires no human do any work as it’s generated using an automated system and not printed out with ink or paper or any other consumable? (a transcript, I may add, I am only allowed to download three times and not allowed to share with anyone… thank goodness for printers and scanners.)
And then, on top of this, when I bought two tickets to my upcoming graduate student formal and your ticketing web system accidentally charged me twice, you only refunded me the ticket price (not the $3 per ticket “service charge”), despite the fact that it was your system that screwed up! I mean, it’s only $6, but it’s my $6! Which I could use to buy lunch or fund two writing days at Starbucks.
Needless to say, I can’t wait to be done with you.

