Why I Love Going Postal

Today I had to mail a package. It was an awkwardly shaped and somewhat fragile item. Despite the larger-than-I’ll-admit-to collection of boxes in my apartment, I did not have anything suitable to use for packaging, so I made my way down to the Los Feliz Post Office in search of mailing supplies.

Well, I’ll be damned if I didn’t get the absolute best customer service I’ve received in a really long time! One employee* spent almost 20 minutes helping me find the perfect package for my item. Even after none of the ready post or priority boxes were the right size he didn’t give up, he went into the back and found a used box that was nearly the perfect size! He then found me some spare newspaper to pack it in tightly so it wouldn’t shake around and break, and then taped it all up for me! I was thoroughly impressed.

Being the polite customer I am, I then got into the back of the mailing line, which moved quickly and efficiently. When I reached the window, the employee (a new guy) was equally friendly with me. He joked around and generally made it a very nice postage-buying experience.

I left with a smile on my face.

The Post Office gets a bad rap sometimes. They’re sometimes slow and inefficient and they have a tendency to lose really important documents and packages. And their employees have a reputation for going crazy and shooting up their coworkers. But on this rainy February day in Los Angeles they made one girl smile. Thanks!

* It should be noted that this was a manager or otherwise behind the scenes employee, so he was not taking time away from other customers that were there to mail items.